We will collect and use personal information about you to respond to your request for services offered through our web site. We will also collect information in order to notify you about products, services, and other opportunities we think will be of interest to you.
The information we collect may be from the following sources:
* Information provided by you when registering for a credit score, credit report or monitoring product offered through our web site. For example, you will be required to submit personal information such as your name, address, Social Security number, and date of birth to verify your identity prior to establishing your membership or providing you with your credit report and score.
* Billing information, such as a credit card number, is required to process the payment for the products you order from us.
* Other information we collect, such as your e-mail address and telephone number so we may communicate with you.
* Information you provide us in response to communications from us.
* Information you provide us through customer service correspondence and general feedback.
We will also collect certain information arising out of your use of our web site, or augment the data we collect with other information from other online or offline sources. We reserve the right to collect information about you and store it in connection with other online or offline information we may possess or obtain about you.
Corrections or updates to your information including your phone number, mailing address, credit card information, or password can be made through the My Account section of your account. If necessary, other corrections or updates to your information can be made by contacting a customer service representative at 866-974-6188. For your protection, our customer service representatives may request supporting documents before making any changes or updates to your membership information.
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