In 2009 SitStay.com was awarded the Circle of Excellence Award by BizRate. According to millions of customer ratings, 167 stores achieved excellent ratings in the following areas: Overall Satisfaction, Product Selection, Ease of Finding Products, Likelihood to Shop Again, Product Met Expectations, On-time Delivery, and Customer Support. And SitStay.com was one of them!
SitStay.com is that family owned, family operated store around the corner from your house. We're a little bit old fashioned with a new fashioned flair. You love your dog and you want the best. We care about that. It's why we've been offering extraordinary dog supplies to you online since 1996. Our dedication is to you and your dog. Our fast shipping and fantastic customer service will please you. We are absolutely positive that our attention to your needs, quality products with an emphasis on made in America, made in the USA, and our desire not to ever carry anything that will harm a dog will keep you coming back to us again and again.
A Positive Experience for You and Your Dog. We are committed to making your shopping experience at SitStay a positive one. You've asked us for something special and we sincerely agree with you. You want to support stores that don't carry anything that can or will cause harm to dogs. You will NOT find metal or electric shock collars, chemical laden rawhide chews, stinky bully sticks from questionable sources, or food that will shorten your dog's life in our Store. You will find positive training and happy, tail wagging, fun filled pages. That is the SitStay difference! Your dog thanks you and we thank you.
Highest Quality Products. No other pet supply store does it the way we do. Our Store is truly extraordinary in every way. From the range of wonderful products to the number of quality treats, over 400, we just do it better. The old adage "You get what you pay for" is still true today. Before you spend your hard earned dollars and buy from those other guys, ask them where they get their bully sticks, you won't like the answer. Every product at SitStay is hand-picked by our staff and is top quality. You want the best for your dog and we wouldn't do it any other way. Your dog thanks you for not supporting businesses who carry products that will hurt a dog including bully sticks from questionable sources.
Customer Satisfaction. We like our customers. Fantastic customer service is a two way street. We're a lighthearted bunch, tell us in an email if you've experienced a problem and we'll fix it. Historically word of mouth has been our best advertising and there's a good reason for that. We are good to you. You'll want to tell people about us after you've shopped here. SitStay.com is easy to use and our Shopping Cart and Checkout are a breeze. We didn't get great Customer ratings at BizRate.com and Shopping.com with our good looks! Well, maybe we did a little bit. :-)
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