SwimSpot.com - Designer Swimwear

SwimSpot Customer Care

Phone877-684-7946 (8-SPOT-4-SWIM)

Hours8am-5pm, Monday-Friday - Pacific Standard Time

Returns, Exchanges & Free Return Shipping


If for any reason you are dissatisfied with a purchase, we'll assist you with a prompt exchange or refund.

Exchange Orders qualify for free economy ground shipping. You may upgrade to another shipping method for an additional charge.

Returned items should be unwashed and unworn with original tags and hygiene strips attached.

Refunds for items returned within ninety days of the purchase date will be credited in the same form as the original payment type. It usually takes banks one credit card billing cycle for your credit to appear on you statement.

Refunds for items returned more than ninety days after the purchase date will be in the form of a merchandise credit redeemable that never expires.

See below regarding how to get Free Return Shipping. (Free Return Shipping does not apply to orders shipped outside of the United States)

How to Return/ExchangePlease complete the return section of the form on the back of your invoice and enclose it with the item(s) you are returning. If you can’t find the original, print a new returns form by clicking here..
Be sure to indicate if you would prefer to receive a refund, or make an exchange for another size, color or item. If you are exchanging merchandise, please fill out the exchange portion on the back of the form.
Get FREE shipping and handling on Exchanges. Shipping and handling charges on the original order are not refundable.
Pre-addressed Return Labels
For your convenience, we have provided a pre-addressed FedEx return label with your order for any returns from within the United States. Please follow these instructions for using the pre-addressed return label:

Step 1

Affix the pre-addressed return label to your package. Cover or remove the original shipping label.

Step 2

Package the return and seal securely with tape.

Step 3

Give the package to a FedEx driver or take to a FedEx drop-off location. You may also access FedEx.com to locate your nearest drop off location.

No payment is necessary. Return shipping is FREE when you mail your package using the pre-addressed FedEx return label. Applies only to returns shipped from within the United States can using the pre-addressed FedEx return label.

If you are returning from outside the U.S. or choose not to use the pre-addressed return label, please send your package via a prepaid, insured, traceable method to the appropriate address below. We cannot accept COD shipments.

Return AddressPlease send your package, including your return and exchange form, via a prepaid, insured, traceable method to ensure a safe and documented delivery.

If you are unable to locate your Return and Exchange Form, a printable return and exchange form is available.

The FedEx prepaid label is not available for international orders.
United States and International
SwimSpot.com
ATTN Returns Processing
2692 Dow Avenue
Tustin, CA 92780
U.S.A.

Click here for more details