Automated Video Systems or AVS, established in 1998, manufactures and installs professional grade video surveillance systems. AVS created the EZWatch Pro surveillance line of products in Spring of 2000. The goal of the product line was to provide a low cost professional grade surveillance system which could be easily installed and used by a person with little or no electronic background. Since its beginning thousands of EZWatch Pro systems have been sold and installed, providing superior performance, value, reliability and customer satisfaction. EZWatch Pro has truly established itself as one of the most friendly yet powerful surveillance systems on the market.
All products developed and sold through AVS have been developed and tested by actually installing the equipment in real security applications over the past several years. From small town USA to the 911 Baghdad Emergency Dispatch Center, our equipment is installed and operating. All equipment, software and installation procedures are "tried and true" tested in over 60,000 different installations.
Our Location: The company's main corporate offices and customer support center is located in a new state of the art 10,000 sq. foot facility located in Salt Lake City, Utah. This facility also supports our software programming department as well as our purchasing department. Two nearby warehouse facilities provide product control, packaging and shipping services.
Customer Support: We currently maintain one of the industry's largest customer support departments, providing live customer support 9 hours a day. Each and every one of our support representatives have completed extensive training on all of our products and have extensive knowledge on product application and trouble shooting. All this with one goal in mind, 100% customer satisfaction! Being focused on customer satisfaction is an integral part of our past success and the cornerstone of our future growth.
Our Management Team - Truly World Class
Scott McQuarrie - President, is a true entrepreneur in every sense of the word. Scott has built several security based companies into regional and national powerhouses of influence. His marketing insight assures a clear edge over the market and a clear focus on new product development.
Roy Stephenson - V.P. of Operations, is a legend in the commercial security market. He brings technical insight to the company which is envied by companies twice our size. His innovative operational solutions provide quality assurance for all aspects of our operations.
Roger Burak - General Manager, brings years of experience in production line management and quality assurance to the company. His expertise guarantees our customers the highest level of quality and support possible.
Jeremy Freeman - IT & Software Development Manager, is a true natural when it comes to difficult programming challenges. His ability to take immensely technical programming and provide intuitive, simple to use interfaces is truly nothing short of an art form.
Dan Varney - Sales Manager. Dan's many years of experience working for a national security equipment distributor is a great asset to our company. His experience provides a level of customer insight which clarifies the entire company's understanding of customer expectations and needs.
Sharida Mciff - Accounting Manager. Sharida honed her outstanding customer service skills while managing several prominent multi-tenant high rise buildings comprising over 250,000 square feet. From negotiating leases to managing vendor contract negotiations, Sharida gained excellent experience in customer relations that are reflected in her can do attitude and her attention to detail.
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