KaTom has the best customer service available!
Our company has been servicing the restaurant industry for more than 22 years. During this time, we've found that our favorite form of advertising is "word of mouth" and that the best type of customer is a repeat customer. All online orders receive the same meticulous attention to detail and personal service that phone and fax orders have received for the past 22 years. If you have questions, need advice on which equipment or supplies are best for you or any general concern about your order or our company, we are available to assist you. You can contact us Monday - Friday from 8 am - 8 pm Eastern at 800-541-8683, fax us at 800-821-9130, or email us 24 hours a day at info@katom.com, with the expectation of being answered in a competent, friendly and timely manner. You can rest assured that KaTom has not, and never will, utilize automated telephone services during normal business hours. When you call KaTom, you will be greeted by a trained professional, not a recording.
We are also pleased to present our customers with the options of two wonderful new feature of our website - Live Chat and our KaTom Restaurant Supply Blog. A live chat operator is standing by daily to assist internet customers during normal business hours of 8 am - 8 pm while our blog can be accessed 24 hours a day. We have worked hard to offer these services and would like to invite you to participate.
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