New customers
Welcome to Dokteronline.com, you can always order your medication without registering by completing the following steps. However, we recommend you to open your free 'Account' because of the many associated benefits, but again, we would like to stress that this is not compulsory - just convenient!
Benefits of Account:
20% discount on the chemist's costs and only euro 10 for the doctor's consultation!
Easy repeat orders, without needing to complete all the details again and without needing to complete all the medical questions
Free online medical file
Free newsletter
Click here to create your free 'Account': http://www.dokteronline.com/account
Loyal customers
As a loyal customer with an account, you can enjoy many benefits; see above. Before you start ordering, it is best to login first.
Click here to log in directly: http://www.dokteronline.com/account
This makes it much easier to place repeat orders or new orders, as these are stored automatically in your medical file and you will not need to complete all the following steps. This works as follows: after logging in, go to an 'old' order, click on 'details' and then on 'equest repeat prescription'.
Ordering process
Step 1
You are looking for medication you would like to order. You can use the search function, an image of the medication on the home page, or the menu on the right-hand side of the home page. You complete the number you would like to receive, and then click on the button 'Complete order'. NB: for repeat orders it is best to log in to your 'Account' first or to create one if you do not already have one.
After that an order overview is shown. You need to check the order and then click on the button 'next step'.
If you still require more medication, click on the button 'Continue shopping'. You search for more products just as you did above, and add the required amount. In this way you are able to make several requests for medication in one prescription request.
Attention: by placing your mouse on the order overview you are able to receive more information about the shown costs.
Step 2
On this page the register possibilities are shown, e.g. login account, make login account, or shopping without registration. By clicking on the button you can select the desired option.
After this you arrive at the personal details section. Please fill in your personal details and click on the button 'Next step'.
Attention: If you logged into your account then your personal details are already filled out.
This is where you carry out a final check to make sure that all your details are correct. Then you click on the button 'step 3'.
Attention: If any part of the details is incorrect, click on the 'back' button to amend your details.
Step 3
You now arrive at the medical questionnaire which you need to complete in full. Take your time and complete it carefully. This questionnaire is intended for the doctors who will assess your request. After you have completed the list, please click on the button 'Step 4'.
Step 4
You now arrive at the payment page. You need to select the desired payment method by clicking on the button. You will be directed to the specific page of the payment method which provides you with more information about the payment method.
After you have paid, your order will be processed. You will receive an confirmation email with all details of your order. Your order is now completed.
Attention: if you did not receive the confirmation email, something went wrong. We advise you to check your junk mail (spam mail). You need to place our email address on your safe list. In the future you will receive the confirmation email without any problems in your inbox.
If you do not manage to place an order, please contact our customer-services department, and one of our employees will help you with the ordering process:
Click here for more details
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